OUTDOOR CINEMA FAQ’s – WHAT YOU NEED TO KNOW      

If you have a question, well this maybe where you will find it, if you still have not found what you are looking for then please drop us an email

How do I book tickets?

It’s simple! Tickets can be purchased by visiting the ‘upcoming showings’ page, picking your favorite flick and following the booking process. You will receive a confirmation email shortly after booking.

Where can I park?

With films being shown at Cromwell Manor parking is included in the ticket; however films being shown at outside venues differ regarding availability.

What about the weather?

We understand the British weather can be a tad … unpredictable! However we will only cancel in cases of extreme or unsafe weather. If we have to cancel the event, we give you a replacement ticket for one of our other films. However, on the day keep updated by following us on Twitter and liking us on Facebook.

How can I contact you?

Don’t hesitate to get in touch, we would love to hear from you! Give us a call on 01268 559772, like us on Facebook, follow us on Twitter and Instagram or drop us an email on info@filmsunderstars.com to keep updated.

Can I bring my own food and drink?

Feel free to pack a picnic, however will we have a selection of delicious food and drink on offer to purchase.

What are the age restrictions?

This is based on the film being shown, during the booking process each film will have the age rating shown and these must be complied with.

What shall I bring?

You don’t need to bring a survival kit! However we do advise you consider bringing the following:

  •  Warm clothes –  wrap up so you don’t get chilly
  •  Something to sit on – there’s nothing worse than a damp bum
  •  Bring a brolly –  you might like Pina coladas but not getting caught in the rain
  •  Costumes – we love to see your creative side, so we want to see you posing as Pink Ladies or in in your best bridesmaids dresses.
Can I buy tickets at the gate?

Unless the date is sold out (this will be shown on the website) you can buy tickets at the gate, these will be cash only payments.

Times?

Gate opening times vary, please check upon booking your film. Film screening start depending on the sunlight.

Will there be entertainment?

Live entertainment will be provided before each film to get you into the swing of things, this year we have plenty of exciting plans!

I’m a bit forgetful and haven’t brought and proof of purchase with me!

We accept your PayPal receipt, or confirmation email as proof of purchase but don’t panic! Once you’ve booked your name will go onto our booking list.

Just before you go!
  •  First aid trained staff will be on hand to tend to any boo boos
  •  We do not allow dogs at these events
  •  All venues are wheelchair accessible (however there may be uneven ground)
  •  Any alcohol purchased will require ID.
I have not received my booking confirmation?

When booking your tickets with us you should receive an email confirming all the details. Some mail boxes may put this email into your Spam/Junk folder so please check there.

Not to worry though, You don’t have to bring any print outs or confirmations,as long as you can tell us your name on the order of the tickets then we can confirm your booking when you arrive.